How Technology Almost Lost the War/ In Iraq, the Critical Networks Are Social — Not Electronic

An excellent Wired analysis of the Pentagon’s “network-centric warfare” vs. the requirements of effective counter insurgency. Example:

Cebrowski and Garstka wrote about a different kind of power, one that came when connected troops started to share information in ways that circumvented, and bypassed, the Industrial Age military chain of command. But that helps only if troops can connect in the first place. It can take up to a week for them to wrangle their laptops into updating the biometric databases that track who gets in and out of Fallujah. Intelligence reports can take even longer. The people best equipped to win the battle for people’s minds — US troops on the ground, local policemen, Iraqi Army officers, tribal leaders — are left out of CPOF’s network. It’s a bandwidth hog, and the soldiers and marines fighting these counterinsurgencies aren’t exactly carrying around T3 lines. Only recently did infantrymen like the ones in Fallujah even get their own radios. The Pentagon’s sluggish structure for buying new gear means it can take up to a decade to get soldiers equipped. (Though to be fair, CPOF was purchased and deployed years ahead of schedule.) In Fallujah, the marines of Fox Company, based in an abandoned train station, mostly use their CPOF terminal to generate local maps, which they export to PowerPoint. Their buddies in Fox Company’s first platoon, working out of a police precinct, have it even worse. When they want to get online, they have to drive to the station.

As for Iraqi access, while CPOF technically isn’t classified, all of the data on it is. Locals can’t see the information or update any of those databases with their own intelligence. A key tenet of network theory is that a network’s power grows with every new node. But that’s only if every node gets as good as it gives. In Iraq, the most important nodes in this fight are all but cut off.

Meanwhile, insurgent forces cherry-pick the best US tech: disposable email addresses, anonymous Internet accounts, the latest radios. They do everything online: recruiting, fundraising, trading bomb-building tips, spreading propaganda, even selling T-shirts. And every American-financed move to reinforce Iraq’s civilian infrastructure only makes it easier for the insurgents to operate. Every new Internet café is a center for insurgent operations. Every new cell tower means a hundred new nodes on the insurgent network. And, of course, the insurgents know the language and understand the local culture. Which means they plug into Iraq’s larger social web more easily than an American ever could. As John Abizaid, Franks’ successor at Central Command, told a conference earlier this year, “This enemy is better networked than we are.”

The insurgent groups are also exploiting something that US network-centric gurus seem to have missed: All of us are already connected to a global media grid. Satellite television, radio, and the Internet mean that many of the most spectacular attacks in Iraq are deliberately staged for the cameras, uploaded to YouTube, picked up by CNN, and broadcast around the world.



“The real problem with network-centric warfare is that it helps us only destroy. But in the 21st century, that’s just a sliver of what we’re trying to do,” Nagl says. “It solves a problem I don’t have — fighting some conventional enemy — and helps only a little with a problem I do have: how to build a society in the face of technology-enabled, super-empowered individuals.”

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