In less than a year, the iPhone has won the hearts of users, who speak of the combination cellphone, Internet device and music player with reverence.
Indeed, the iPhone, which maker Apple Inc. says has captured 28% of the U.S. smart-phone market, seems to be loved by everyone — everyone, that is, except those who work in corporate information-technology departments.
…SAP, of Germany, says it is developing a version of its customer-management software for the iPhone that will let salespeople access information about leads and customers, partly because its own salespeople prefer the iPhone. International Business Machines Corp. of Armonk, N.Y., is developing a version of its Lotus email and collaboration software for iPhone users, and salesforce.com Inc., of San Francisco, and Sun Microsystems Inc., of Santa Clara, Calif., are among other companies tailoring software for Apple’s device.
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